FAQ


Should I take the SAT or ACT?

See our separate SAT/ACT FAQ for more information.

Do you only tutor math?

No! We have specialists in ALL major academic subjects. See our complete list of tutoring offerings.

Do you offer lessons online?

Yes! We have offered remote lessons since 2014, and since COVID-19 we have perfected it to a science. To read more about how we integrate the latest technologies to facilitate seamless remote lessons, click here.

Where are you located?

Cohen Math Prep began in NYC as an at-home tutoring service. In 2019, we moved our operations online and opened an office in Media, PA.

Do you offer at-home tutoring?

In-person lessons can be arranged in certain service areas at a substantially higher amount than we charge for virtual lessons.

Will I be working with the same tutor every week?

Yes! At Cohen Math Prep, we believe that a strong connection between the student and tutor drives the learning process. Unless otherwise requested by the client, we make every effort not to interrupt that working relationship. In the rare event of temporary unavailability of a tutor, another member of our team can be requested as a substitute.

What are the qualifications for your tutors?

All tutors at Cohen Math Prep have at least Bachelor’s degrees in their respective content areas and/or in Education. Additionally, most of our tutors have – or are in the process of obtaining – advanced degrees. Unlike many other tutoring companies, Cohen Math Prep only hires tutors with extensive tutoring/teaching experience. Take a look at the tutors that comprise our highly qualified team.

Do you run background checks on your tutors?

Yes! All Cohen Math Prep tutors must come up clean on a background check that includes federal criminal records, the national sex offender registry, and a social security number trace.

What if I’m not satisfied with my first lesson?

Tutoring is all about the connection between tutor and student. While we try our best to match our students with an ideal tutor, in rare cases there is a mismatch. In these cases, we will promptly match you with another tutor if so desired. We stand by the content mastery and competence of our tutors and do not give refunds as a policy.

Do you have a referral program?

Yes! We offer $25 Amazon gift cards to any past or present client for a referral that leads to a lesson.

What is the normal frequency for lessons?

A majority of our clients schedule lessons for an hour once a week. Some meet more or less often, and some meet for longer than an hour.

Is there a minimum commitment?

No! You pay for and schedule lessons as you please. Understand that our tutors block out their schedules according to regular, weekly appointments, so we cannot always guarantee tutor availability for lessons that occur less frequently than weekly.

What is your cancellation policy?

We charge the full price of a lesson for cancellations on the scheduled day of the lesson. Cancellations or schedule change requests with at least a day’s notice are usually not charged, except when they become routine.

What is the rate for lessons?

The rate for all of our tutors is the same but depends on location, subject, and lesson frequency. Contact us now for rates and availability!